The Gift Certificate is a product you can buy as any other product. After you determine the value you want the Gift Certificate to have, you go through the same purchasing process as you normally do with other products. After the payment has been completed, you'll receive a coded certificate in your mailbox. The code on the certificate is generated automatically. This code is unique and only visible to the receiver of the certificate.
It's very easy! In your cart or during checkout you'll have the possibility to enter the Gift Certificate code. If you have an account in our webshop, the Gift Certificate will display automatically. Just click on it and the coupon will apply. Your cart will be updated automatically.
Definitely! During checkout you will be asked whether you want to pass the Gift Certificate on to someone else. If you choose to do so, you can enter the e-mail address of the recipient. You'll also have the possibility to accompany the Gift Certificate with a personal note.
Absolutely! On these products, the same cooling-off period applies as for all other products in our webshop. In case you wish to return them and ask for a refund, please keep in mind that we will deduct the processing costs as well as the costs of the bank transfer (total= €2,50 + 1,5 % of the total amount).
After you have been refunded, the Gift Certificate will no longer be valid, so you will no longer be able to use them.
Please note that we will not refund Gift Certificates where the recipient is someone other than you. We will not refund any remaining credit on your Gift Certificate either.
No! You cannot!
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